FAQ

Upgrade Subscription FAQ

The following two situations may occur during the subscription process. Of course, they happen occasionally. There is a 3% probability of encountering this problem. Rest assured, it can be solved. For everyone's convenience, I write down the solution:

1. The payment fails and the subscription fails all the time?

Due to the instability of the Apple Store service in China, there may occasionally be unsubscriptions. When this happens, the specific steps are as follows:

1. Please try to restart your Mac several times before subscribing.

2. Uninstall the software, download it again, and try to subscribe again.

2. After the payment is successful, the subscription does not take effect, the subscription is invalid, and multiple devices share permissions?

The above problems may occur after subscribing, the details are as follows, please click Restore to update the status.

1. Please try the Restore button after restarting your Mac several times.

2. Uninstall the software, download it again, try again and click the Restore button.

3. Some companies and school networks have restrictions on ip, please try home network and perform recover

If none of the above operations solve your problem, then the ultimate solution, please contact the author.